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FAQs

POSTAGE & DELIVERY

How do I put in a return request?

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Please contact us within 14 days of receiving your order if you would like to put in a return request

How long do custom made human hair and synth accent sets take?

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For custom-made human hair and synthetic hair dread extensions the processing
time is 1-2 weeks before dispatch to allow time for your product to be made.

How long will my order take to arrive to the UK?

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Postage to the UK delivery can take 1- 4 days depending on which service has been chosen

Please note deliveries may take longer at the moment due to Covid so please expect some delays

All packages are sent tracked/ signed for so please check your tracking number (provided
upon dispatch) for regular updates.

How long will my order take to arrive to the EU/US/AUS/NZ?

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Postage Worldwide can take 5-10 days or longer during Covid, again please expect delays while the situation is ongoing.

All packages are sent tracked/ signed for so please check your tracking number (provided
upon dispatch) for regular updates.

OUR PRODUCTS

Is our dread hair ethically sourced?

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We are proud to say that all of our dreadlock extensions are made with ethically sourced hair.

CUSTOM DREAD ORDERS

Can I choose my own colour for my dread extensions?

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Yes! Please drop us a message for bespoke orders in both human hair and synthetic.

OUR PACKAGING

Is our packaging eco-friendly?

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Here at Hippy Happy Dreadlocks we thrive to be as eco-friendly as possible while still
protecting your orders by using biodegradable boxes and bags. Eco packaging – Happy
Earth!

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