FAQs
Categories
POSTAGE & DELIVERY
How do I put in a return request?
Please contact us within 14 days of receiving your order if you would like to put in a return request
How long do custom made human hair and synth accent sets take?
For custom-made human hair and synthetic hair dread extensions the processing
time is 1-2 weeks before dispatch to allow time for your product to be made.
How long will my order take to arrive to the UK?
Postage to the UK delivery can take 1- 4 days depending on which service has been chosen
Please note deliveries may take longer at the moment due to Covid so please expect some delays
All packages are sent tracked/ signed for so please check your tracking number (provided
upon dispatch) for regular updates.
How long will my order take to arrive to the EU/US/AUS/NZ?
Postage Worldwide can take 5-10 days or longer during Covid, again please expect delays while the situation is ongoing.
All packages are sent tracked/ signed for so please check your tracking number (provided
upon dispatch) for regular updates.
OUR PRODUCTS
Is our dread hair ethically sourced?
We are proud to say that all of our dreadlock extensions are made with ethically sourced hair.
CUSTOM DREAD ORDERS
Can I choose my own colour for my dread extensions?
Yes! Please drop us a message for bespoke orders in both human hair and synthetic.
OUR PACKAGING
Is our packaging eco-friendly?
Here at Hippy Happy Dreadlocks we thrive to be as eco-friendly as possible while still
protecting your orders by using biodegradable boxes and bags. Eco packaging – Happy
Earth!